Shipping policy
Shipping Policy
Thank you for shopping with Hairray. We are committed to getting your order to you as quickly and smoothly as possible.
Order Processing
Orders are typically processed within 1 to 3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Delivery times vary based on your location and the shipping method selected at checkout. Once your order has shipped, estimated delivery times typically range from 3 to 7 business days for domestic orders.
Shipping Rates
Shipping rates are calculated at checkout unless otherwise stated. Any promotional shipping offers, including free shipping, will be clearly shown on the website when available.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Delays
Please note that shipping times are estimates and may be affected by carrier delays, holidays, weather, or high order volume. Hairray is not responsible for delays caused by shipping carriers.
Incorrect Addresses
Please make sure your shipping address is entered correctly at checkout. Hairray is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can help review the issue.
Contact
If you have any questions about your order or shipping, please contact us through our Contact page.